Any questions
We are happy to help!
Question about Gecko Booking?
If you are unsure whether Gecko Booking is right for you, or if you have other questions, we would love to hear from you!
Any questions
We are happy to help!
If you are unsure whether Gecko Booking is right for you, or if you have other questions, we would love to hear from you!
Send questionnaires and receive responses from your customers and clients.
Collect information from your customers by creating online questionnaires or surveys that you define when to send to your customers. Do you need important and necessary details before treatment?
Or would you like to know if your customer was satisfied with their treatment?
With Gecko, you can create and automatically send out online questionnaires via your booking system or event management system. The online questionnaire can also be sent manually depending on your needs. Responses are received and automatically registered directly on your customer's profile in the booking system. You don’t need to do anything other than read them.
The module allows you to design your own questionnaires based on the information you need. It’s easy to navigate, with plenty of options.
Use various types of answer fields in your forms. Options include checkboxes, dropdowns, or free text fields for open-ended answers.
Save time by attaching questionnaires to your services. When a customer books a treatment, the form is automatically sent out either prior to, during or after a treatment or visit. You can always define when the questionnaire needs to be sent out.
Use satisfaction surveys to gauge customer satisfaction with your services and products. Forms can be automatically sent out after a treatment or consultation.
Measure loyalty and satisfaction with our Net Promoter Score tool. Customers rate their likelihood of recommending your business and services on a scale from 1 to 10.
Export your data to a CSV file for analysis, filtering, or reporting. Questionnaire responses can also be exported as PDFs for printing or sending.
You can customize your forms and questions to match the information you need and the type of survey you want to conduct. There are many ways to ask questions, and thus many ways they can be answered. Whether customers need to write free text, rate on a scale from 1 to 10, or check a yes/no box, there are countless possibilities. You can always add, edit, copy or delete questions in your questionnaire.
By integrating questionnaires into your online booking form, you can gather relevant and necessary information before your customers can book an appointment or before they arrive for their treatment. This eliminates the need to collect this information at the start of the treatment time. Whether you choose to send the forms automatically upon booking or include them as part of your online booking form, you save time to focus on what you do best.
To use our online questionnaire module, you need either the booking module or the event module. If you already have one of these modules, you can easily activate the questionnaire module for a fixed monthly price of EUR 14,- excl. VAT.
Once the module is activated, it works immediately. All modules in Gecko integrate seamlessly, making it incredibly easy to use.
There is no additional setup required before you can start creating and sending questionnaires to your customers and clients.
Personal and free support from competent staff via phone and email.
The system can be customized to your needs.
Pay only for the features you need, with the option to expand over time.
100% GDPR compliant. Annual ISAE 3000 audit report.
Fill out the form, and you will receive a demo as soon as possible.
