Guides - Reverse receipt
Reverse receipt
Here you have the option to reverse a receipt, i.e. to refund an amount and withdraw it from the cash register. It is not possible to do this directly to the specific receipt, due to the opportunity to add admin-login, through ‘open cash register' and login settings. With regards to the reward programs: If the customer has earned points on a receipt and the receipt is reversed, eventual points will be transferred back to the customer's profile. |
 |
Please note: You can also reverse a receipt from a closed cash register (through statistics). But in this case the refund will be done in the open cash register, i.e. not in the closed cash register. |
If you reverse a receipt, where a voucher is attached, it is here possible to deactivate the voucher. |
